We are currently migrating our email service to standalone infrastructure to ensure that all emails sent by us reach our customers' inboxes. During this process, all emails generated on our billing website including password reset, order confirmation, invoice payment confirmation, and ticket response emails will be queued in our email system until the migration is complete.

Please note that any emails sent to us during the migration will not be delivered and will be discarded. We apologize for any inconvenience caused and appreciate your understanding.