Proton Servers Host - Server Reboot – Maintenance details

All systems operational


Welcome to the Status page of Proton Servers Host; providing real-time and historical data on system performance and status.
If you believe you are experiencing an outage, and it is not listed on this site, please contact our team at https://portal.protonservershost.com

Server Reboot

Completed
Scheduled for Thursday 6th April 2023 at 9:30:00 AM – 3:55:09 PMUTC

Affects

Proton Servers Host Sites and Services

Under maintenance from 9:30 AM to 3:55 PM

Customer Portal

Under maintenance from 9:30 AM to 3:55 PM

Backup cluster

Under maintenance from 9:30 AM to 3:55 PM

Servers

Under maintenance from 9:30 AM to 3:55 PM

France-1

Under maintenance from 9:30 AM to 3:55 PM

France-2

Under maintenance from 9:30 AM to 3:55 PM

Updates
  • Completed
    Thursday 6th April 2023 at 3:55:09 PMUTC
    Completed
    Thursday 6th April 2023 at 3:55:09 PMUTC

    Maintenance has completed successfully.

  • Update
    Thursday 6th April 2023 at 11:26:39 AMUTC
    Update
    Thursday 6th April 2023 at 11:26:39 AMUTC

    Due to some unforeseen issues, the maintenance is taking longer than initially anticipated. We will update this incident once we have completed the maintenance.

  • In progress
    Thursday 6th April 2023 at 9:40:10 AMUTC
    In progress
    Thursday 6th April 2023 at 9:40:10 AMUTC

    Maintenance is now in progress.

  • Planned
    Thursday 6th April 2023 at 9:30:00 AMUTC
    Planned
    Thursday 6th April 2023 at 9:30:00 AMUTC

    During our scheduled maintenance window we will be rebooting all web hosting servers to load in updated kernels. Several of our servers have been up for over 2 years without a reboot and while we do use KernelCare to apply kernel level security updates without reboots, it is time to load newer kernels to all hosting servers.

    We expect the downtime for each server to be around 10-15 minutes. If we run into any further issues, we will update this incident with further details.