Proton Servers Host - Proxy Error – Incident details

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Proxy Error

Resolved
Minor outage
Started over 5 years agoLasted about 8 hours

Affected

Proton Servers Host Sites and Services

Minor outage from 10:01 PM to 5:38 AM

Main website

Minor outage from 10:01 PM to 5:38 AM

Customer Portal

Minor outage from 10:01 PM to 5:38 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    A recent cPanel update that came out a few hours ago seems to have a few bugs present it which affected the DNS server causing a Proxy Error.

    We are continuing to work on a fix for this incident.

    Please note: None of the customers web servers or websites have been affected by this issue and it is only our website that is affected at the moment.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.